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Privacy Policy

Your privacy is essential to us at Multi Star Jewellers. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or place an order on www.multistarjewellers.com. Please read it carefully.

1. Information We Collect

We collect information in a variety of ways, including when you create an account, place an order, subscribe to our newsletter, submit a query, or browse our site. The categories of information include:

2. Use of Information

We use your information for processing and fulfilling orders, customer service, personalizing your experience, marketing (with consent), analytics, and fraud detection.

3. Cookies & Tracking Technologies

We deploy cookies, web beacons, and similar technologies for essential site operation, performance and analytics, and marketing. You may control cookies via your browser settings, but disabling certain cookies may affect site functionality.

4. Sharing & Disclosure of Information

We may share your information with service providers (payment processors, logistics partners, email platforms) strictly to fulfill their functions. We do not sell your personal data to third parties for their marketing purposes. We may share data to comply with legal obligations, or in case of business transfers (sale or merger), subject to privacy commitments.

5. Data Security & Protection

We implement security measures (encryption, secure servers, restricted access) to protect your data. However, no method of transmission or storage is 100% secure; we cannot guarantee absolute security.

6. Data Retention

We retain personal information as long as needed for business purposes or legal compliance. If you request deletion and no open transactions remain, we will erase or anonymize your data except where legal obligations require retention.

7. Your Rights & Choices

You may access, correct, delete, or restrict processing of your personal information. To exercise rights, contact privacy@multistarjewellers.com.

8. Children’s Privacy

Our site is not intended for children under the applicable age. We do not knowingly collect data from children below that age.

9. International Data Transfers

If you are located outside India, your data may be transferred to servers in India or other countries with appropriate safeguards.

10. Changes to This Policy

We may revise this Privacy Policy occasionally and will post updates with a revised "Last updated" date. Continued use implies acceptance.

11. Contact Us

Questions or concerns about privacy can be directed to: privacy@multistarjewellers.com. Provide your contact details so we can respond promptly.